Shipping policy

We want you to be delighted by your order as soon as possible, so we've partnered with Royal Mail to ensure safe and speedy delivery from our UK based warehouse.

Every order is sent via Royal Mail Tracked, so you can follow your parcel all the way from our warehouse to your door.

Your delivery options

Delivery option Cost
Standard Delivery
1–2 working days
£4.95
FREE over £60
Next Working Day
Order by 2:30pm
£6.95
FREE over £130

When we dispatch

Orders placed by 2:30pm on a working day are dispatched the same day. Orders placed after 2:30pm, or over the weekend or on Bank Holidays, are dispatched the next working day.

Not home when we deliver?

No problem. Royal Mail will try a neighbour or leave your parcel in a safe place on your property. If neither is possible, it will be held at your local delivery office and you can collect it whenever suits you.

Delayed, lost or damaged?

We've got you covered. Your order should arrive on time and in perfect condition – in the rare event it doesn't, email us at hello@yourtruebeauty.co.uk and we'll put it right.