Shipping policy





We want you to be delighted by your order as soon as possible, so we've partnered with Royal Mail to ensure safe and speedy delivery.

We offer three shipping options:

 

FREE Delivery – Delivers your order within 1-2 working days  (FREE on orders over £59.95). 

Standard Delivery - Delivers your order within 1-2 working days - £4.95

Next Working Day Delivery – Your order will be delivered the next working day when you order before 2pm on any working day - £7.95


Dispatch Deadlines

Orders placed after 2pm on any working day, or on a weekend, will be dispatched the next working day.

Accepting Delivery

If you are unavailable to accept your delivery in person, Royal Mail will endeavour to deliver your order to a neighbour or leave it in a safe place on your property. If neither of the above options are possible, your item will be held at your local delivery office for collection.

Order Delayed, Lost or Damaged?

We’ve got you covered. Your order should arrive on time and in perfect condition. In the rare event that it doesn’t, please email us at hello@yourtruebeauty.co.uk and we'll be pleased to assist you.