We're working hard to keep your orders flowing during this exceptional time.
Your True Beauty is committed to helping everyone feel and look beautiful. We believe that self care is more important than ever, especially if you are self isolating. Your skin is your body's main defensive barrier against environmental pollutants and now more than ever, we all need to take extra care to keep it in it's best condition.
We are seeing exceptional demand
Some lines have seen exceptional demand and we have placed a limit of 3 items per order for the following products:
- Conditioning Body Wash (both New and Original formulas)
- Barrier Repair
- Clearing Skin Wash 250ml & 500ml
- Special Cleansing Gel 250ml & 500ml
Next Day Delivery is unaffected
We are currently processing orders within our usual delivery time-frames and we expect to continue to do so for the foreseeable future. If something changes or affects our ability to deliver orders, we will update this page and email you. We will also update delivery options on our checkout pages so you know when you can expect your delivery before your place an order.
We are taking every precaution to keep our team and your orders safe. Our team have been offered masks to use whilst packing orders and all of them have taken this option. We have installed hand sanitiser at every entrance to each zone of our dispatch centre and team members are required to use these each and every time they enter or exit a zone.
In addition we have changed our dispatch centre configuration to ensure staff members remain a safe distance from each other whilst working.
We want you to be safe
The current advice is that the virus does not survive long enough on parcels which have been exposed to a range of different temperatures, as is the case when they are dispatched from our centre and are delivered to you via the Royal Mail network. If something changes, we will immediately update our advice and review our procedures.